Local coordination · Canada and the United States
- Building since 2019
- Local pickups
- One file per shipment
Local presence, one file
Agents on the ground across North America, coordinated from a single Montréal file
Operated by Rite Way Freight LTD
Present where the freight is
Agents attend loading points, ports, and transfer sites in the regions they cover.
Local knowledge
Site access, terminal procedure, and regional permitting are handled by people who work there.
Still one file
However many parties touch a shipment, the customer deals with the same Montréal coordinator.
About the agent network
From 2019 onward Rite Way Freight built out a network of local agents across Canada and the United States. The reason is straightforward: some parts of a specialized move have to happen in person, and they happen a long way from Montréal.
Agents coordinate pickups and deliveries on the ground — attending at loading points, ports, and transfer sites, dealing with terminal and yard procedure, and confirming that a site is actually ready to receive an oversized load before a truck is sent to it.
They do not replace the coordinator. The customer books with Montréal, is quoted by Montréal, and asks Montréal where the load is. The agent is how the Montréal desk has eyes at the other end of a two-thousand-kilometre lane.
What agents handle
- Pickup coordination at the loading point
- Delivery coordination at the receiving site
- Site readiness and access checks
- Crane and rigging coordination on site
- Port and terminal procedure
- Rail ramp and drayage coordination
Agent coverage by region
Where agents are used most, and what they are used for.
Québec and Ontario
Least reliance on agents — own equipment and staff cover most of the corridor.
Western Canada
Remote sites and mining and energy projects, where being on site matters most.
Atlantic Canada
Port and terminal work at Halifax and Saint John.
United States
Pickups, deliveries, and terminal procedure across the cross-border lanes.
Local presence, one file
The agent network was built out from 2019 so that every region served has someone able to be present when a load is picked up or delivered.
How we vet the networkOverall rating
Communication
5.0
On-time delivery
4.9
Load handling
5.0
Documentation
4.9
Compliance
5.0
Value
4.8
All reviews to date are five stars, consistent with the 5.0 overall rating.
There are not enough words in the dictionary to describe how incredible this company is. I have been using them for well over a year, almost every day.
As a carrier, I’ve been doing business with Rite Way for over 7 years. Definitely one of the best brokers.
Rite Way Freight is very professional and organized. We’ve been working with them for 5 years.
Great services, unbeatable prices, hassle-free experience. They get it right every time.
Where agents operate
The regions covered on the ground, and the corridors between them that freight runs along.
- Regions served
- Primary corridors
- Hub cities
- Other served cities
Pickup and delivery points are confirmed per load.
Who agents report to
Meet our leadership team.
Zachary Khazzam
President
- 1987
- In business since
- EN / FR
- Languages
- 24/7
- Dispatch
Zachary leads Rite Way Freight from its Montreal headquarters, overseeing a company built over nearly four decades on a simple idea: move the loads other carriers turn down, and stay with every one of them until it is delivered.
- Office hours
- Mon–Fri · 7:30 – 19:30
- Dispatch
- 24/7 for loads in transit
Operations and administration
- Stacey PereiraCustomer Service Manager
- James CorbeilBusiness Development Manager
Ryan SmithOperations Manager- Sean KennedyLogistics Coordinator
- Coire RussellDispatch Coordinator
- Hanan HamdiAccounting & Administration
Things to know
On the ground
- Pickups and deliveries attended locally
- Site access confirmed before dispatch
- Terminal and yard procedure handled
- Crane and rigging coordinated on site
Back in Montréal
- One coordinator owns the file
- Agents report to that coordinator
- Customer deals with one contact
- Dispatch reachable 24/7 in transit
Working with us
- Carriers and owner-operators can sign on
- Authority and insurance on file
- Lanes and equipment recorded
- Regions we are still building out